Upgrade to New Version

To upgrade to a new version, please uninstall the old version you are using now, download and install the latest trial version from Download Area, then use your registration code to register it.

Lost Registration Code

If you have lost your registration code, or find that your registration code does not work for the upgraded version, please Click Here to get a new code.

Refund Policy

There is a 30 day money back guarantee on our products. If you are not satisfied with our products, please contact us at support@mtopsoft.com within 30 days and we'll refund your purchase.

Upgrade from Trial Version to Paid Version

Once your make your payment, your registration code will be automatically sent to your email address in 30 minutes. If you do not receive the email, please try to find it in the SPAM or JUNK folder. If you still can not find it, please contact us at support@mtopsoft.com.

Please note, if you paid from your Paypal account, the code will be sent to your Paypal email address, which may be different with the email you are using.

For HTML Password Lock, if you have protected your HTML page with the trial version, please take following steps to remove the banner on top of the page:

  1. Enter your registration code to the software and register it.
  2. Re-protect your file with the registered version.
  3. Open the new protected file from local hard disk with your web browser, test the password protection, and make sure the banner is gone.
  4. Upload the new protected file to your web server, overwrite the existing file.
  5. Clear caches of your web browser before testing.

Support

Technical support is available for registered users at support@mtopsoft.com. The support period is one year from the date of purchase.

Please include the following information in your email:

  • Your license information : The name or email address with which you ordered the product
  • The product name and version number
  • The link to the webpage where the product is used
  • A detailed description of the issue

We are not able to help if there is not enough information in your email.

If you lost your registration code, please follow this link to retrieve it: Retrieve Registration Code.

There is a 30-day money back guarantee on our products. If you are not satisfied with our products, please contact us at support@mtopsoft.com within 30 days and we'll refund your purchase.

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